After-hours leads: answer them before morning.
Many leads arrive in the evening and on weekends, when people finally have time. If nobody answers, they keep searching.
After-hours lead response
Reply instantly, call at a decent hour
A text right away tells them you got it. The call goes at 8 AM, so you are first in line and nobody is woken up.
What the night text should say
"Hi Sam, thanks for your message about the AC. We're closed right now but I'll call you first thing at 8 AM. If it's an emergency, reply URGENT."
Handle emergencies
Decide what counts as urgent for your trade and how you want to be told: a call, a text, or nothing until morning.
Let Sales AI cover the night shift
Sales AI answers after-hours leads in seconds, follows your emergency rules, and calls the rest at 8 AM their time.
Common questions
Will Sales AI call people at night?
No. It calls between 8 AM and 8 PM in the lead's own time zone. Texts go right away.
What about weekends?
You choose. Many businesses let it book weekend slots or hold calls until Monday.
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Read moreNever lose a lead to a forgotten follow-up.
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