Call and text leads the right way.
Fast follow-up only works if it is respectful. These basics keep you on the right side of customers and the rules. This is general information, not legal advice.
Calling and texting leads the right way
Only contact people who asked
Call and text people who contacted you or agreed to hear from you. Do not buy lists to text or call.
Keep to sensible hours
Call between 8 AM and 8 PM in the person's own time zone.
Be honest
Say who you are and which business you are with. If an AI is calling, say so.
Make stopping easy
Honour "stop" right away, by text or on a call, and do not contact them again.
Check your local rules
Rules differ by state and change over time. Ask a professional if you are unsure.
How Sales AI behaves
Sales AI only contacts leads that came to you, calls between 8 AM and 8 PM their time, says it is an AI, and stops when asked.
Common questions
Is this legal advice?
No. It is general good practice. Check with a lawyer for your situation.
Does Sales AI honour STOP?
Yes, immediately, for texts and calls.
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